What we're creating

 Our 5 Core Initiatives 


This workstream connects with the Whole Person/Whole of Life initiative. The aim of the linkage service is to provide information about, and introductions to a wide range of appropriate support for people with com-plex health and social issues. The look, feel and scope of the service will be co-designed and developed with the stakeholders it aims to serve.


It is envisaged that service users, families, whanau and community members, along with primary and secondary care practitioners, govern-ment and community agencies will be able to contact this service for assistance to connect with appropriate support The project is focused on providing links for both adults and youth.

Primary Support Hours

Currently GPs can only allocate NGO support hours when a person has been through secondary mental health services.  This workstream aims to develop broader access to support for people who the GP feels would benefit from assistance earlier.

Taking this preventative, early intervention approach the initiative aims to integrate NGO access as a core part of Primary Care.  The co-design team will define and create a model that enables General Practice to provide early access to services that provide community support to people.


The ability to access local resources that empower people to take a lead role in cultivating and maintaining their and their families whanau’s wellbeing is a real priority for the Tamaki community.

In this workstream we will work with many stakeholders: the local community, Tamaki Redevel-opment Company, Auckland Council, MSD and other health and social agencies to define what wellbeing is for Tamaki. Existing provision and new developments will be coordinated into a suite of activities, events, resources and supports to enhance the communities wellbeing. Working with the community we aim to enable and mobi-lise people to take a lead role in their own wellbeing.

Primary-Secondary integration

Despite concerted individual efforts to address primary and secondary integration in Tamaki there is a wide vari-ance and inconsistency in the quality of the relationships at present. This workstream aims to improve the inter-personal and technological relationships between primary and secondary clinicians.


By improving the level of sup-port that both service levels offer each other it is antici-pated that more clients with moderate to severe, but sta-ble needs, will be managed in primary care and that pri-mary care will have more access to advice and support. These initiatives aim to set the conditions for effective stepped care and shared care.

Whole Person Whole of Life Care

This workstream focuses on changing the relationship be-tween the service user and the clinician/practice.


A suite of options will be co-designed by service users and clinicians enabling whole person/whole of life information (such as relationship or financial issues) to be shared with healthcare professionals early in the relationship. Options for addressing these concerns will then be offered alongside the traditional clinical care options.


Emphasis will be on creating the relational conditions for working together, in part-nership, to plan care that caters to the whole person in their family, whanau and community.