What matters to people with mental health and wellbeing needs when accessing support in general practice and the community?
This question was our starting point to understand the experiences' of people with mental health needs and the services that provide support to this group. We spoke with 22 people of varied background and experiences, both in Tamaki and across Auckland. We focused on Māori, Pacific and youth populations.
We are really grateful to the people who took the time to speak to us about their expereinces. The stories they shared helped us identify the commons experiences across the group and understand the challenges and opportunities to develop person-centred supports.
Through this process, we have developed a set of principles and ideas for change, which we are now prototyping in practice. In next weeks blog we will share the principles of practice which form the foundation for our prototypes.